Learning that a child has CHD is difficult for every family. This situation can be even more challenging if there is a language barrier that makes it harder to talk with your medical team.
It is the responsibility of a physician’s office and a hospital to provide medical interpreters that will help your family and your medical team communicate effectively. This is very important because you will need to discuss complicated medical issues and decisions that will affect you and your child’s life. A medical interpreter should always translate for you – never ask a family member or friend to do the interpretation.
Every medical provider wants to give you and your child the best care possible. If English is not your primary language, the medical team would like to know which language you prefer to speak so they can provide a medical interpreter.
It is very helpful for your physicians to know that you need an interpreter before your appointment so that your language needs can be accommodated. Your medical team must be able to communicate well with you so you can be a strong member of the team caring for your child.
Please feel comfortable asking for a medical interpreter at all times on your CHD care journey. Every effort will be made to provide you with an interpreter in your preferred language.